What exactly happens?

Initially our expert system designer, Andy Leaver, will make a visit to your home, survey your garden and discuss its particular irrigation requirements.   Andy’s background in civil engineering and waste-water management helped to develop his expertise in this area, and he will plan a watering system that is perfectly tailored to your garden’s specific needs.

The design of an irrigation system is of paramount importance to its effectiveness, as so many different aspects need to be considered. The water pressure and flow rate at your property will have considerable impact on the final design, along with the size and shape of your garden and how you want your garden to be used.  You can look at the different types of irrigation that Andy might suggest by going to our ‘Irrigate’ page.

Andy considers every potential customer as an individual, and he is happy to prepare a no-obligation quote based on the design he produces specifically for you and your situation.  Once you’ve agreed the quote, your job is booked in for installation.  Andy or one of his highly-trained team-leaders will supervise the work, and Victoria is always available to answer your questions by telephone or email.  Hugo is our senior team leader, and he and Andy share the supervision of installations.

Excellent Standards

At Rosewood we pride ourselves Laying pipework in trencheson the very highest standards of work. We are a family-run business and thrive on offering you a personal service and keeping you informed at all times. We are fastidious about cleanliness, and our considerate and non-disruptive installation operatives will reinstate your garden at the end of every day, keeping mess to a minimum and allowing you full use of your garden throughout the duration of the work.   Once the pipes and irrigation sprinklers are laid and the system is connected up, our job is done. You would honestly never know we’d been there if it weren’t for the fact that you now have a wonderful irrigation system to make your life easier.

As well as designing and installing, Rosewood also offer a contract for yearly maintainance, shutting down your system for the winter months and then restarting the automatic irrigation in spring, checking and replacing any faulty or perished parts and ensuring a faultless performance through the spring and summer months.  This offers the peace of mind that should any damage occur between your system being closed down for winter and being restarted in spring, we cover the costs of any repairs that are necessary due to freezing.

 

What you say to make us proud

We pride ourselves on the work we do, the friendliness of our team and the level of customer service we endeavour to provide.   The feedback we have received regarding customer satisfaction is testament to this so we would urge you to read the glowing testimonials scrolling towards the top of the right-hand column on this and every page.  →

We have selected a few below just to illustrate the kind of lovely things people say about us:

“On their customer satisfaction questionnaire we scored Rosewood 100%. A first class service was provided in every respect.” – Mr & Mrs B Sheppard, Royston, Herts.

“Andy kept us completely in the picture, right from his first visit to discuss what we wanted. Once he’d planned a design he visited us a second time to talk through the quote. We felt completely safe in his hands and the results are fantastic. Thank you so much.” – Mr & Mrs L, Tring, Herts.

“Hi Victoria, As I mentioned yesterday to Andy, it has been a pleasure to do business with you, Andy and Charlie. At all times you’ve been polite, efficient and more than anything else, you said what you would do and then did what you said; sadly, today that is increasingly rare and is a delightful surprise when it happens – Thanks!” – Mr J Bishop, St Albans

“Your gentlemen turned up bright and early this morning.It is an ABSOLUTE pleasure to have them around and I can’t wait to see the end product. I will also not hesitate to refer your company’s professional services to my friends.” –  Mrs E Botha, Croxley Green

“A commendation for the team that fitted the equipment………..an excellent job. (normally  I don’t hand out plaudits easily).”  – Mr I Goldstein, Northwood

“Please pass on my sincere thanks to Andy. I know the whole job has been a pain, but the care and attention that you have both provided so willingly, despite all the difficulties, only makes me realise how good Rosewood is. I would not hesitate to recommend you both to anybody who asks.”  – Mr G Jackson, Woking, Surrey

“I partly chose Rosewood because of the glowing testimonials and it was a wise choice.  I had two polytunnels, a greenhouse and some raised beds fitted with an automated watering system.  I am delighted with it and it will save me countless hours…and greatly improve results.  Andy and his team were a pleasure to deal with and did a first class job and found a solution for every problem I came up with.  I am sure I will be adding to this system in future.  My only regret is I did not discover Rosewood earlier.  Thank you for such excellent workmanship.”  – Peter Cranfield, Henham, Herts.

“I was so impressed with the quality of the work: very efficient, nothing too much trouble, everything tidied up despite belting rain. I only wish more companies were like yours! Many thanks once again.” – Mrs Shafarenko, Baldock, Herts.

 “Can I once again reiterate how pleased we are with the work that Andy has done. I must confess that I did hesitate about spending so much money doing this, but I am delighted with the result and it is definitely money well spent. Could you please convey my thanks to Andy and his team. I shall certainly be singing their praises to my friends!” – Mr Gordon, Guildford, Surrey.

Andy, Victoria and Hugo with some of the other Rosewood team members

 

 

Testimonials

Dear Victoria
…… We have been most impressed by the work your company has carried out and would have no hesitation in recommending you to clients on other properties we manage.
 
Please pass our thanks to your team.
 

Regards

Lisa Ellis AIRPM
Head of Property Management and Senior Paralegal

Ms Ellis, Integrity Property Management, re. Viridian Square, Aylesbury

Meet Rosie!

Looking forward to getting to know you! Click on Rosie to access my blog and read my thoughts on the world of irrigation this month.

News

HURRY! Our winter 2017/18 special offer of 10% off new installations will apply to all installs booked to take place during December 2017 or January 2018 – but only while there are still spaces available and only if you mention this offer at the time of enquiring. Next winter may sound a long way off but we get booked up fast, so don’t leave it too late!!!

WANT TO WORK FOR ROSEWOOD? – The vacancy we advertised in the spring, for GARDEN IRRIGATION INSTALLATION OPERATIVES, has been filled successfully, but our small friendly company always needs hardworking, amiable individuals. If you enjoy the outdoors and are eager to learn new skills, have a full clean driving licence and a background in landscaping or similar, we can train you in the specialist skills necessary.  Contact Victoria on 01727 811448 or email Victoria and she’ll be happy to talk to you about the possibility of working for us.

Even more fabulous news!!!: Our lovely clients Mr and Mrs Francis (see news item below) were the overall winners of the 2014 Daily Mail National Gardens Competition! Congratulations from all of us here!

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